MyPillarCandles.com is owned and operated by Cretu Solutions LLC
This "Privacy Policy" is effective as of August 8, 2026

1. Introduction

At MyPillarCandles, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. We want you to feel comfortable and confident when shopping with us.

Our website is intended for adults. We do not knowingly collect personal information from children under 13.

2. Information We Collect

2.1. Device Information

When you browse our website, we automatically collect basic technical details such as: (your browser type, IP address, time zone, cookies on your device, pages or products you view, how you interact with the site)

This helps us understand what visitors like and how we can improve your experience.

2.2. Information You Provide

To complete your order we collect your name, shipping & billing Address, email & phone number

Payment Details (processed securely by trusted third‑party payment providers — we do not store full credit card numbers)

You can browse freely without sharing personal information, but you’ll need to provide it to place an order.

3. How We Use Your Information

We use your information only for reasons that help us serve you better:

• To process and ship your order

• To provide customer support

• To keep our website secure and running smoothly

• To understand website traffic and improve our products

4. Cookies

Cookies help us make your experience smoother. We use them to:

• Keep the website functioning properly

• Remember certain preferences

• Analyze traffic and improve the site

• You can adjust your browser settings to limit non‑essential cookies

5. Sharing Your Information

We only share your information with trusted partners who help us operate our business:

• Payment processors (to complete your purchase)

• Shipping carriers (to deliver your order)

• Analytics services (to understand how visitors use our site)

• We never sell your personal information to third parties

6. Your Rights

You have full control over your personal information. You may:

• Request access to the information we hold

• Ask us to update or correct it

• Request deletion (unless we must keep it for legal reasons)

• Opt out of marketing emails anytime

• California Residents

While we may not fall under full CCPA requirements, we respect your right to know what personal information is collected and how it’s used.

7. Keeping Your Information Safe

We use industry‑standard security measures to protect your information. While no online system is perfect, we work hard to safeguard your data.

8. Links to Other Websites

Sometimes we link to other websites for convenience. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy occasionally. If we make changes, we’ll post the new version here. Continuing to use our website means you accept the updated policy.

10. Contact Us

If you have questions about your privacy or want to exercise your rights, feel free to reach out:

Email: sales@mypillarcandles.com

Privacy Policy